Terms of Service

Welcome to SensoryOverload.info, a platform offering science-based, experience-informed online courses and resources focused on mental health and well-being.

These Terms of Service (“Terms”) govern your access to and use of our website, platform, content, and services (“Services”). By using SensoryOverload.info, you agree to these Terms. If you do not agree, do not use our Services.

1. Eligibility

✅ You must be at least 18 years old or have parental/guardian consent
✅ You must be able to form a legally binding contract
✅ You must not be prohibited from using our platform under applicable laws

2. Account Registration

💬 You agree to provide accurate and complete information
🔒 You are responsible for keeping your account secure
🚫 You must not share your login with others
❗ Please notify us immediately of any unauthorized use

3. Use of Content

📘 You may access courses for personal, non-commercial use only
📥 You may download printable resources for your own use

❌ You may not share, reproduce, or redistribute any content
❌ You may not resell, sublicense, or publicly share our materials
❌ You may not use our content to create competing products or services

4. Subscriptions & Payments

💳 All prices are in USD and include taxes unless stated otherwise
🔁 Subscriptions renew automatically unless canceled before renewal
💸 No refunds are issued unless required by law

5. Discount Policy

🎟️ Discounts are non-transferable
⛔ Discounts are not redeemable for cash
✅ Discounts may be combined only when explicitly allowed

6. Platform Availability

🛠️ We may update or modify platform content at any time
🔐 We may restrict access during maintenance or technical issues
🚫 We may suspend or terminate access for violations of these Terms

7. Disclaimers

🧠 Our content is educational and not a substitute for professional advice
⚠️ Always consult a qualified professional for medical or mental health concerns
📌 You are solely responsible for how you use the information

8. Limitation of Liability

❌ We are not liable for indirect, incidental, or consequential damages
✅ Our total liability is limited to what you paid us in the past 12 months

9. Termination

💥 You may stop using our Services at any time
🚨 We may suspend or terminate your access for violating these Terms

10. Changes to Terms

📢 We may update these Terms, and you’ll be notified of major changes
✅ Continuing to use the platform means you accept the updated Terms

11. Governing Law

⚖️ These Terms are governed by the laws of The Netherlands, unless otherwise required by consumer protection laws in your country

12. Contact

📩 Reach us anytime at support@sensoryoverload.info

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Privacy Policy

At sensoryoverload.info, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, purchase courses, or interact with us. By using SensoryOverload.info, you agree to this policy.

1. Who We Are

👋 SensoryOverload.info is operated by Atmosfeer Psychologie, located in the Netherlands.
📬 You can reach us at support@sensoryoverload.info

2. What Data We Collect

When you use our platform, we may collect the following data:

🧑‍💻 Account Information – Name, email address, password (encrypted), location (country)
💳 Payment Information – Processed securely via third-party payment providers (we do not store full card details)
📚 Course Activity – Courses you purchase, complete, or interact with
📬 Communication – Emails you send us, support tickets, or survey responses
📈 Usage Data – IP address, browser type, device data, pages visited, and time spent (via cookies and analytics tools)

3. How We Use Your Data

We use your data to:

✅ Provide access to courses and downloadable resources
📦 Process payments and manage subscriptions
📧 Send important updates, confirmations, or reminders
🔧 Improve our platform functionality and course quality
📊 Understand user behavior to offer a better learning experience
📣 (Optional) Send newsletters or promotions—only with your consent

4. Legal Basis for Processing

Under the GDPR, we only process your personal data if:

⚖️ It’s necessary to fulfill a contract (e.g., course access or payment)
🧾 We have a legal obligation (e.g., tax records)
🤝 You’ve given clear consent (e.g., newsletter sign-up)
📊 We have a legitimate interest that doesn’t override your rights (e.g., improving user experience)

5. How We Protect Your Data

🔐 We use secure SSL encryption, data minimization, and access controls to protect your information
🧮 Passwords are encrypted and never stored in plain text
💳 Payments are processed through trusted third-party services (e.g., Stripe or PayPal)
📂 Only essential team members can access your data

6. Sharing Your Data

We do not sell your personal information. We may share limited data with:

💳 Payment providers (to process transactions securely)
📨 Email providers (to send confirmations and updates)
📊 Analytics tools (to understand usage and improve the platform)
⚖️ Legal authorities when required by law

7. Your Rights

Under GDPR, you have the right to:

🔍 Access the data we hold about you
✏️ Correct inaccurate information
🗑️ Request deletion of your account and personal data
🚫 Object to or limit processing of your data
📤 Receive your data in a portable format (data portability)
❌ Withdraw your consent at any time (for newsletter or marketing)

Send any request to: support@sensoryoverload.info – we’ll respond within 30 days.

8. Cookies

🍪 We use cookies to improve your experience, remember your login, and gather analytics.
You can manage cookie preferences via your browser settings.

9. Data Storage Duration

📁 We only keep your data for as long as necessary:

🧾 Tax and payment records – up to 7 years (legal requirement)
👤 Account and course info – until you delete your account or request removal
📧 Newsletter consent – until you unsubscribe

10. International Users

🌍 While we are based in the Netherlands, we comply with GDPR and apply its protections globally.
If you are located outside the EU, your data may be transferred and stored in the EU or trusted third countries under appropriate safeguards.

11. Changes to This Policy

📢 If we update this Privacy Policy, we will notify you via email or on the platform.
📅 You are encouraged to review this page regularly for changes.

12. Contact Us

Have questions or concerns?

📩 support@sensoryoverload.info
We are happy to help.

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