At sensoryoverload.info, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, purchase courses, or interact with us. By using SensoryOverload.info, you agree to this policy.
1. Who We Are
👋 SensoryOverload.info is operated by Atmosfeer Psychologie, located in the Netherlands.
📬 You can reach us at support@sensoryoverload.info
2. What Data We Collect
When you use our platform, we may collect the following data:
🧑💻 Account Information – Name, email address, password (encrypted), location (country)
💳 Payment Information – Processed securely via third-party payment providers (we do not store full card details)
📚 Course Activity – Courses you purchase, complete, or interact with
📬 Communication – Emails you send us, support tickets, or survey responses
📈 Usage Data – IP address, browser type, device data, pages visited, and time spent (via cookies and analytics tools)
3. How We Use Your Data
We use your data to:
✅ Provide access to courses and downloadable resources
📦 Process payments and manage subscriptions
📧 Send important updates, confirmations, or reminders
🔧 Improve our platform functionality and course quality
📊 Understand user behavior to offer a better learning experience
📣 (Optional) Send newsletters or promotions—only with your consent
4. Legal Basis for Processing
Under the GDPR, we only process your personal data if:
⚖️ It’s necessary to fulfill a contract (e.g., course access or payment)
🧾 We have a legal obligation (e.g., tax records)
🤝 You’ve given clear consent (e.g., newsletter sign-up)
📊 We have a legitimate interest that doesn’t override your rights (e.g., improving user experience)
5. How We Protect Your Data
🔐 We use secure SSL encryption, data minimization, and access controls to protect your information
🧮 Passwords are encrypted and never stored in plain text
💳 Payments are processed through trusted third-party services (e.g., Stripe or PayPal)
📂 Only essential team members can access your data
6. Sharing Your Data
We do not sell your personal information. We may share limited data with:
💳 Payment providers (to process transactions securely)
📨 Email providers (to send confirmations and updates)
📊 Analytics tools (to understand usage and improve the platform)
⚖️ Legal authorities when required by law
7. Your Rights
Under GDPR, you have the right to:
🔍 Access the data we hold about you
✏️ Correct inaccurate information
🗑️ Request deletion of your account and personal data
🚫 Object to or limit processing of your data
📤 Receive your data in a portable format (data portability)
❌ Withdraw your consent at any time (for newsletter or marketing)
Send any request to: support@sensoryoverload.info – we’ll respond within 30 days.
8. Cookies
🍪 We use cookies to improve your experience, remember your login, and gather analytics.
You can manage cookie preferences via your browser settings.
9. Data Storage Duration
📁 We only keep your data for as long as necessary:
🧾 Tax and payment records – up to 7 years (legal requirement)
👤 Account and course info – until you delete your account or request removal
📧 Newsletter consent – until you unsubscribe
10. International Users
🌍 While we are based in the Netherlands, we comply with GDPR and apply its protections globally.
If you are located outside the EU, your data may be transferred and stored in the EU or trusted third countries under appropriate safeguards.
11. Changes to This Policy
📢 If we update this Privacy Policy, we will notify you via email or on the platform.
📅 You are encouraged to review this page regularly for changes.
12. Contact Us
Have questions or concerns?
📩 support@sensoryoverload.info
We are happy to help.